FAQ archive

Mortalex is an editor tuned on millions of real writing samples. It improves the readability and natural flow of AI-generated text so human readers can follow your ideas more easily—without changing your underlying message.

You paste or upload a draft, choose a tone preset, and Mortalex reworks structure, connectors, and phrasing to reduce robotic patterns. The goal is clearer, more engaging prose—not a different set of facts.

Yes! New users get 500 free credits to test our editor. After that, you can purchase affordable credit packages. We offer flexible pricing plans to suit different needs.

1 credit = 1 word. When you improve text, credits are deducted based on word count. You can view your remaining credits in your account dashboard.

Yes, we offer a 7-day money-back guarantee. If you're not satisfied with the results, contact our support team and we'll work with you to find a solution.

Mortalex is trained on millions of authentic writing samples to understand natural language patterns. We continuously test and update our model to ensure consistent, high-quality output.

Yes. Mortalex is designed to preserve your core message, facts, and intent while making the delivery easier to read.

Try again with a different preset. Each preset (Friendly, Professional, Academic, and others) shifts rhythm and formality. Our support team can help if something still feels off.

You can paste text directly or upload .txt, .docx, or .pdf files. We'll extract the content automatically.

Word limits depend on your plan. Basic: 1,000 words/request. Pro: 2,000 words/request. Ultra: 3,000 words/request.

Email us at hello@mortalex.com or use our contact page. We typically respond within 24 hours.